1. INTRODUCTION
Madura Stores (JB) Sdn. Bhd. (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
By using our website or making a purchase, you agree to this Privacy Policy.
2. PERSONAL DATA WE COLLECT
We may collect:
• Name
• Phone number
• Email address
• Delivery and billing address
• Payment details (via secure third-party providers)
• IP address and browsing data
3. HOW WE COLLECT YOUR DATA
We collect your data when you:
• Place an order
• Create an account
• Contact us
• Subscribe to updates
• Browse our website
4. PURPOSE OF COLLECTION
Your data is used to:
• Process and deliver orders
• Provide customer support
• Communicate updates
• Improve our services
• Send promotions (with consent)
• Comply with legal obligations
5. DISCLOSURE OF DATA
We may share your data with:
• Courier and delivery partners
• Payment gateway providers
• IT and system providers
• Authorities if required by law
We do not sell your personal data.
6. DATA SECURITY
We implement reasonable safeguards to protect your personal data.
However, no internet transmission is completely secure.
7. DATA RETENTION
We retain your data only as long as necessary for business and legal purposes.
8. COOKIES
We use cookies to:
• Improve user experience
• Analyze website usage
You may disable cookies via your browser settings.
9. THIRD-PARTY LINKS
We are not responsible for external websites linked from our site.
10. YOUR RIGHTS
You may:
• Request access to your data
• Request corrections
• Withdraw marketing consent
11. CONTACT
Madura Stores (JB) Sdn. Bhd.
📧 enquiry@maduragroup.com
12. CHANGES
We may update this policy from time to time. Continued use of the website means acceptance.